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HOW WE WORK
A straight line from assessment to scale.
No lengthy discovery decks, no disappearing after go live. Four stages, one accountable team, and support that continues for as long as you need it.
OUR PROCESS
Four stages, one accountable team.
Every engagement follows the same sequence, adjusted to the size and complexity of your business. Nothing is outsourced along the way.
01
Assess
Analysis and discussion to understand exactly where your systems and processes stand today, including what is working and what is quietly costing you time.
02
Architect
Configuration and review of the right fit solution for your operation, mapped against your actual workflows rather than a one size fits all rollout.
03
Implement
We lead the implementation hands on, from first configuration through data migration, testing and go live, with your team involved at every checkpoint.
04
Scale
Upgrades, new modules and ongoing support as your business grows and your needs change, with the same team that built the system in the first place.
Available at every stage
Adhoc consulting
Development
Solution optimisation
Integrations
Ongoing optimisation
IN DETAIL
What each stage actually includes.
Assess • Typically 1 to 2 weeks
Stakeholder interviews, a review of current systems and reports, and a written summary of gaps and opportunities before any commitment is made.
Architect • Typically 2 to 4 weeks
Stakeholder interviews, a review of current systems and reports, and a written summary of gaps and opportunities before any commitment is made.
Implement • Typically 6 to 16 weeks
Stakeholder interviews, a review of current systems and reports, and a written summary of gaps and opportunities before any commitment is made.
Scale • Ongoing
A single point of contact for support, enhancements and new modules as your business grows, with response times agreed up front.
Communication
Weekly check ins during active phases, a shared project tracker, and direct access to the team actually doing the work, not a rotating account manager.
Ownership
Your data and configuration stay yours. If the relationship ever ends, you keep full access to everything we built together.
Stages, start to finish
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Team, no handoffs
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Business day response time
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Markets supported
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QUESTIONS
Frequently asked questions.
How long does a typical engagement take?
Most implementations run between eight and sixteen weeks from assessment to go live, depending on scope. Ongoing support has no end date.
What happens after go live?
We remain your single point of contact for support, enhancements and any new Microsoft features that become relevant to your business.
Do we need to know exactly what we want before we start?
No. The assessment stage exists specifically to help figure that out together, based on how your team actually works today.
Can we start with just one service?
Yes. Many engagements start with a single service such as Business Central or Power BI and grow from there as trust builds.
Ready to start with an honest assessment?
Book a free fifteen minute call, no obligation, just a clear picture of where your systems stand today.